You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
If you checked out as a guest and did not create an account please use the "Contact Us" Button below for return authorization. We'll get back to you quickly!
Shipping within the United States
We presently ship to all addresses within the United States for a flat rate of $3.95. Orders over $100.00 and ALL jewelry orders are shipped for FREE.
International Shipping & Handling for Jewelry Purchases
Shipping outside of the United States is limited to jewelry purchases only. Typically we ship by the US Post Office Priority Mail. International Express Mail prices have gone up considerably. If you require tracking & insurance on your order please email us for Express Mail pricing.
We estimate the shipping fee at $25.00 at checkout for International Priority Mail, this shows as a handling fee, but we reserve the right to increase this amount if the costs are in excess. We would love to ship to our customers all over the globe and we strive to find the best deals for all of our customers!
Other product categories are not currently being shipped internationally. We hope to expand this in the future but for now we are only shipping jewelry due to the costs involved.
If you have any questions regarding shipping or returns use this link: